BEFORE YOU DROP IN
GOOD QUESTIONS. STRAIGHT ANSWERS.
From choosing your bundle to planning your delivery. We’re here to help.
Talk to our teamWhat is Powder Sonic?
A headband with built-in headphones, made for bringing your music along on ski days. The audio stays in the band, so you have fewer loose pieces to handle.
What’s included with each bundle?
Solo: 1 headband.
Ski Buddy: 2 headbands, 1 phone leash and 1 pair of touchscreen gloves.
Crew: 3 headbands, 1 phone leash, 1 pair of touchscreen gloves, 1 ski goggle cover and 1 ski/pole carrying strap.
Gifts are included once per bundle. A quantity of 1 in your cart is one complete bundle.
Will it fit under my helmet?
Helmet shapes and fits vary. Try the headband with your own helmet before your trip. It should feel comfortable while your helmet remains correctly fitted. Follow your helmet maker’s guidance, and contact us with fit questions.
How much is shipping?
Solo is $30 plus $4.95 shipping. Ski Buddy is $55 with free shipping. Crew is $79.95 with free shipping. These are the US-dollar offer prices; any applicable taxes are calculated at checkout.
When should I order before a trip?
Allow 2–3 business days for processing, then 6–12 business days for estimated delivery after dispatch. Weekends and public holidays aren’t business days. Order with extra time before a fixed departure date; these are estimates, not guaranteed arrival dates.
What does the 120-day guarantee cover?
The satisfaction guarantee and limited defect warranty both run for 120 days from delivery. For a change of mind, handling deductions or customer-paid return postage may apply. Defective, damaged or incorrect items are handled without those deductions. Read the full terms.
Can I change or cancel my order?
Email hello@powdersonic.com within 30 minutes of ordering, including your order number and the change you need. After this window, we may be unable to stop processing.
Is this a subscription?
No. Every bundle is a one-time purchase. There are no recurring charges.
How do I care for the headband?
Follow the care instructions supplied with your product. Keep electronics dry and don’t wash or submerge the headband with electronics inside. Contact us if you need help finding the right care instructions.
How do I contact you?
Email hello@powdersonic.com or use our contact form. Support hours are Monday–Friday, 9am–5pm Eastern.
ROOM TO FIND YOUR FIT
120 DAYS. YOUR CALL.
Make Powder Sonic part of your routine. If it isn’t right for you, contact us within 120 days of delivery and we’ll help with the next step.
Satisfaction guarantee and limited defect warranty. Change-of-mind handling deductions or return postage may apply. Read the full terms.